Contact Maxim88.today
Last updated: · 18+ · Gamble responsibly
Questions, corrections, or business enquiries — we are here to help.
Maxim88.today is committed to providing accurate, up-to-date casino information for Singapore players. We welcome reader feedback, correction requests, and partnership enquiries. Please use the appropriate contact channel below based on the nature of your enquiry.
Bonus offers mentioned on this page carry wagering requirements and other conditions — see the welcome bonus terms and the operator’s full T&Cs before claiming.
General Enquiries
For questions about our content, correction requests, or reader feedback, please email us at:
We aim to respond to all general enquiries within 24 hours on business days (Monday to Friday, SGT).
Business & Partnership Enquiries
For advertising opportunities, affiliate partnerships, content collaboration, or media enquiries, please contact our business team at:
Please include "Business Enquiry" in the subject line. Our commercial team will respond within 2 business days.
Responsible Gambling Support
If you or someone you know needs help with problem gambling, please contact the National Council on Problem Gambling (NCPG) directly:
Helpline: 1800-6-668-668 (free, 24/7)
Maxim88.today does not provide gambling counselling — please contact NCPG for professional support.
Social Media
Follow Maxim88.today on social media for the latest casino news, promotion alerts, and game guides for Singapore players. We maintain an active presence on Telegram and share weekly bonus updates and new game announcements.
Social media profiles are linked in the platform footer. For urgent enquiries, please use email rather than social media direct messages.
Before You Contact Us
You may find the answer to your question faster by checking these resources first:
- FAQ — Answers to the most common questions about Maxim88, registration, deposits, withdrawals, and bonuses
- Payment Methods — Full guide to deposit and withdrawal options, fees, and processing times
- Maxim88 Review — Comprehensive platform review covering all features, bonuses, and ratings
- Responsible Gambling — Resources and tools for safer gambling
For questions about your Maxim88 player account — deposits, withdrawals, bonus issues, or technical problems — please contact Maxim88's own 24/7 live chat support directly through the Maxim88 website or app. Maxim88.today is an independent casino guide and cannot access player account information or resolve account-level issues. Learn more about Maxim88.today and our editorial independence.
What to Include in a Correction Report
Spotted an outdated limit, a wrong processing time, or a bonus figure that no longer matches the operator's terms? Reports with the following details can usually be verified and fixed within a single working day:
- The page URL — for example, https://maxim88.today/en/info/payment-methods/
- The exact text in question — copy and paste the sentence or table row rather than paraphrasing it
- The correct information and your evidence — a screenshot of the operator's cashier or terms page, an official announcement link, or a transaction timestamp
- The date you noticed the discrepancy — this helps us work out when the information changed
- Your device and browser (optional) — Chrome, Safari, or Edge, on iOS, Android, or desktop — useful when the issue is about how a page displays rather than what it says
Please blur or crop account balances and transaction reference numbers from screenshots before sending them. We never need those details to verify a correction.
Our Correction Policy
We treat factual errors seriously and follow a consistent process. Verification begins within 48 hours of a report. Once confirmed, corrections are published within 5 business days and the “Last updated” date at the top of the page is refreshed. Errors involving money — deposit limits, fees, withdrawal times, or wagering requirements — are prioritised and typically corrected the same day. If we cannot verify a claim, we do not change the page; we will tell you what we checked and why the text stands. Either way, you receive a reply explaining the outcome.
Response Times at a Glance
| Enquiry type | Suggested subject line | Response target |
|---|---|---|
| Corrections and reader feedback | [Correction] + page name | Within 24 hours on business days |
| Business and advertising | [Business] + company name | Within 2 business days |
| Media and interview requests | [Media] + outlet name | Within 2 business days |
| Privacy requests (PDPA / GDPR) | [Privacy] + request type | Acknowledged within 7 business days, resolved within 30 calendar days |
| Urgent reports (safety, underage access) | [Urgent] + short description | Prioritised, usually same day |
Our team works on Singapore time (SGT, UTC+8), Monday to Friday, 09:00–18:00. Emails received on weekends or public holidays are handled the next business day, though urgent corrections involving money figures are monitored daily.
What We Will Never Ask For
Protect yourself from phishing. No genuine email from Maxim88.today will ever request:
- Your Maxim88 account password or any SMS one-time password (OTP)
- Bank card numbers, CVV codes, or online banking credentials
- Your NRIC, FIN, or passport number
- Cryptocurrency wallet private keys or seed phrases
- Any payment, “processing fee,” or “account unlock fee”
Our only email domain is @maxim88.today. If you receive a suspicious message claiming to be from us, do not reply — forward it to support@maxim88.today so we can investigate and warn other readers if needed.